Job Description
Zunch Labs is a rapidly growing telecom workforce and field services company based in Plano, Texas that offers its employees a clear path for advancement, top industry compensation, work-life balance, diversity, and team-building activities and events.
THE COMPANY: Each day, Zunch Labs Telecom Solutions connects people to meaningful work across the wide range of telecom skills and is on the cutting-edge of the 5G and digital transformation of the telecom sector and we are known for the great care we take with clients and employees alike.
Our goal is to be the partner of choice for the world's leading telecom service providers by helping them create, build, and maintain the most innovative, reliable, and cost-effective telecom systems and to meet their needs through the rapid deployment of their products and services.
We believe in finding, retaining, and providing the best telecom talent to serve our customer's needs and to inspire and implement the best telecom workforce solutions.
THE POSITION: We're looking for a Project Coordinator that has a professional demeanor, thrives in a fast-paced work environment, and have strong project management skills. The pay range we're offering is $40k to $50k. We offer a generous compensation plan based on industry standards and your experience.
We proudly offer comprehensive and competitive benefits programs to our employees and their families.
Medical - company pays 80-90% of employee cost and contributes to over half of dependent premium.
Dental and Vision - company pays 60% of employee cost and 50% of dependent premium.
FSA - Flexible Spending Account.
HSA - Health Savings Account.
Employer paid basic life, short term disability, and long-term disability for eligible employees.
401k Plan - day one eligibility; company match; fully vested - no waiting period.
REQUIREMENTS:
Work authorization (required).
Must be based in the USA.
Required - High School Diploma.
Preferred - Associates Degree or 1-2 years of equivalent training and experience.
Typically requires a minimum of 2 years of related experience.
Bachelor's Degree preferred.
Advanced degree without experience; or equivalent work experience.
Proficient in Microsoft Office.
Ability to investigate and solve complex problems and implement related work improvements with cross functional team members.
Demonstrate good judgment in selecting methods and techniques for obtaining solutions.
Ability to communicate information and ideas clearly and concisely, in writing and verbally.
Ability to actively listen and ask effective questions to accomplish tasks proficiently.
High degree of accuracy and attention to detail.
Ability to work in fast paced environment, and ability to meet deadlines.
Proven ability to effectively meet customer's needs, build productive internal and external stakeholder relationships and take responsibility for customer satisfaction and loyalty.
Self-disciplined and able to work independently.
Solid math skills.
NetSuite Experience is a plus.
Ability to apply acquired skills and company policies to accomplish assigned tasks.
RESPONSIBILITIES: Project Coordinators work with project managers, technical managers and/or project analysts to load and track service orders. Track project completion documentation and close out projects for invoicing. Tracks and maintains change request information. Supports teams with document editing, filing, production of proposals, reproduction and downloading of documents, writing purchase orders, checking/matching invoices to quotes, organizing, packing, shipping/unpacking materials, maintaining material inventory records and other tasks as assigned.
Prepare process and status reports, assign, and monitor document numbers, and review documents for accuracy and completeness.
Load and maintain files of engineering drawings, project reports, specifications, product proposals and documentation.
Manage the technical customer relationship including developing technical requirements, review all customer deliverables and present technical solutions to the customer.
Manage the overall quality, time, and costs to deliver specific requirements to meet customer satisfaction.
Develop and maintain positive customer relationships that achieve optimal profitability and growth.
Prepare workload reports including overdue, status, in progress, etc.
Track asset inventory and manage the provisioning of assets (such as laptops, software, phones, and other similar engineering tools) for technical staff.
Communicate effectively with the customer and sales representatives to identify needs and evaluate appropriate solutions.
Schedule and coordinate all aspects of the project work plan from pre-installation surveys, installations, service calls and customer follow ups as appropriate.
Identify resources needed and coordinate individual responsibilities.
Review deliverables prepared by the team before passing on to client.
Generate quotations that apply project standards and minimize our exposure on the project.
Ensure project documents are complete, processed and stored appropriately.
Facilitate Client meetings effectively.
Keep the project team well informed of changes and updates.
Ensure accurate invoicing and monitor procurement of materials for all projects.
Maintain and update customer data base, if needed.
Document obstacles and delays and seek workarounds.
Seek opportunities to increase customer satisfaction and deepen client relationships.
Manage on-boarding tasks for new employees including requesting systems access for our customers.
PHYSICAL DEMANDS:
Sitting for extended period while viewing a computer monitor and performing various desk work.
Dexterity of hands and reaching to operate keyboard/calculator and file documents.
Occasional lifting and carrying of up to 25 lbs.
Vision requires eyesight sufficiently strong enough to permit extended close work and normal color perception.
Hearing and speaking to exchange information.
THE LOCATION: This position is remote.
WHY SHOULD YOU APPLY?
Top industry compensation plan.
Great benefits.
Work-life balance.
Opportunities for on-the-job training.
Clear path for advancement.
Quality of management and coworkers.
Trust.
Collaborative and forward-thinking team.
Team spirit.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Zunch Labs Telecom Solutions is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Pay Range: $40,000 - $50,000 per year
Employment Type: Full-Time
Salary: $ 40,000.00 50,000.00 Per Year
Job Tags
Full time, Temporary work, Work experience placement, Work at office, Remote work, Flexible hours,