Health Coach - Remote Job at Sharecare, Phoenix, AZ

Z2tHMm9abmtoZEsrSE1jMEM0K0pIY0x2dUE9PQ==
  • Sharecare
  • Phoenix, AZ

Job Description

**Job Description:** Sharecare is the leading digital health company that helps people - no matter where they are in their health journey - unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit  **Job Summary:** **Start Date:** Monday, July 28, 2025 **Shift:** Monday - Friday: Must be open to any shift between the hours of 10:30am - 8pm CST. It is required to work every fourth Saturday from 8:00am-4:30pm CST **Training:** Training will be a duration of 6 weeks from 8am - 4:30pm CST **_*Due to the structured training schedule, new hires are unable to miss any days of training._** **Compensation:** Hourly Rate: $21.50 or $25 including certification through NBC-HWC or CHES only The Health Coach is part of a multi-disciplinary team that is responsible for improving both the individual health and wellness of program participants and the overall health status of a client's population. The Health Coach is an integral part of an overall client specific Health and Care Support Team that engages and supports members with improving lifestyles and behaviors that put them "at risk" of developing chronic or disease conditions. The Health Coach looks to be a positive change agent in helping members alter behaviors that lead to better health and reduction / elimination of identified risk factors. A Health Coach is supervised by an Operations Coach Manager. **Essential Job Functions:** + Participating in the following types of telephonic calls: + Engagement (inbound and outbound)- contacting eligible participants to inform them of the program offering and enroll them in the program + Coaching (inbound and outbound)- providing individualized behavior change coaching to reduce or eliminate high risk behaviors and encourage adoption of habits that are conducive to a higher quality of life + Chase (outbound)- reaching out to members who are enrolled in coaching, but do not have a scheduled call + Coordinate delivery of services and care with other members of a multi-disciplinary care team, including nurses, pharmacists and external vendors. + Support operational aspects of the assigned area to meet the organization's customer requirements, which can include multiple customers. + Adhere to a schedule and caseload to support success and connectivity of member interaction. + Caseloads may be a 1:1 model or team based. This is determined by the business/client need. + Participate in daily and monthly meetings for updates and to present findings and insight + Note and track the members' progress and efficacy of program **Specific Skills/ Attributes:** + Effective interpersonal and communication skills required + Understand directions and communicate/respond to inquiries + Enthusiastically inspires members to change behaviors and to see possibilities + Ability to learn to coach effectively using motivational interviewing + Flexibility to work any shift (typically an evening shift) or change shifts based on business needs. This also includes availability to work rotating Saturdays **Qualifications:** + Bachelor's degree in health-related field required (i.e., Psychology, Nutrition, Exercise Science, etc.) + 2+ years prior health coaching experience may substitute for a degree + 1 -2 years of related experience required; experience in a customer service role preferred + Experience with benchmarks and contact center metrics preferred, including adherence to schedule + Proficiency in computer data entry and Microsoft Office + Ability to coordinate telephonic communication with program participants while simultaneously navigating software platform and entering data, for extended periods of time + Knowledge ability to quickly learn information around lifestyle related topics such as: smoking cessation, weight management, nutrition, exercise, stress reduction and sleep desired + Ability to work independently and prioritize a moderate workload with minimal supervision + Adaptability to schedule changes on an as-need basis + Ability to multitask with members and operationally with managers and support staff + Hard-wired internet connection is necessary as WIFI is not permitted Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law. Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.

Job Tags

Hourly pay, Shift work, Saturday, Afternoon shift, Monday to Friday,

Similar Jobs

Desolation Hotel

Server/ Bartender Job at Desolation Hotel

 ...Desolation Hotel in Markleeville, CA is looking for one server/ bartender to join our 42 person strong team. We are located on 14255 Ca...  ...with receipt of deliveries. Ensures smooth operation of restaurant services during absence of supervisor. Ensuring all opening... 

AVI Transportation

Driver for Non-Emergency Medical Transportation Job at AVI Transportation

AVI Transportation in Boston is looking for enthusiastic drivers to join our great team. Qualifications and Skills * At least 21 years old * Must have a valid MA driver's license for 1 year * Do not suppose to have more than 3 RMV violations for the past... 

Career Strategies

Apartment Leasing Consultant- Part Time Job at Career Strategies

 ...Now Hiring: Part-Time Apartment Leasing Consultant Radcliff, KY (40160) Career Strategies Inc. is seeking a motivated and customer-focused Leasing Consultant for a reputable apartment community in Radcliff, KY. This is a great opportunity to grow with a respected property... 

Field Force Merchandising

Merchandiser- Greeting Cards Job at Field Force Merchandising

 ...DO YOU HAVE RETAIL MERCHANDISING EXPERIENCE? ARE YOU CURRENTLY SERVICING STORES IN AND AROUND THE SEATTLE AREA? CAN YOU START WORK...  ...seeking a part time retail service merchandiser to maintain the Greeting Card displays in SEATTLE GROCERY STORE Pay rate $19 per hour... 

Stanford Health Care

Patient Care Coordinator (Medical Assistant), Neuroscience Infusion Center - Full Time, Days (10HR) Job at Stanford Health Care

 ...United States of America)A Patient Care Coordinator (PCC/Medical Assistant) works as the point person...  ...through their clinic visit at Stanford Health Care. We're looking for someone who...  ...need.Position highlights:Hands on experience with our top-tier health care team....