Epic Senior Analyst Job at VDart Inc, Remote

amt5MnJabmpqZCs3SHNZd0M0cUNIODNxdHc9PQ==
  • VDart Inc
  • Remote

Job Description

Role: Epic Senior Analyst

Location: Canada (Remote)

Mode: Full Time

Relevant experience (Yrs): 5-8 Years

Requirement : Active Epic certification mandatory

Job Summary: The Epic Senior Analyst is responsible for providing support in the implementation, optimization, and day-to-day operation of Epic's EHR Solution. This role involves assisting in system configuration, troubleshooting issues, and working closely with healthcare providers to ensure the effective use of the Epic platform. Should be able to lead and manage one application module team.

Module Expertise: Demonstrate in-depth expertise in Epic's EHR Solution and at least one other Epic module/s. Preferred certifications in multiple Epic modules across Clinical, Revenue cycle, Ancillary, Integration and Reporting towers.

Roles and Responsibilities:

  • System Configuration: Assist in configuring and customizing the Epic EHR solution to align with the organization's specific needs and clinical workflows. This may involve Epic reporting and interfaces as well.
  • Monitor and resolve issues through incident management and service requests in ticketing systems.
  • User Support: Provide frontline support to clinical staff and end-users of the Epic system, addressing inquiries, issues, and user training needs.
  • Quality Assurance: Assist in maintaining data integrity within the Epic system by ensuring that appointment data is accurately captured and follows best practices. Implement quality control measures to verify the accuracy of data.
  • Workflow Analysis: Collaborate with healthcare providers to analyze Epic workflows and identify areas for improvement. Work towards streamlining and optimizing Epic processes.
  • Documentation: Maintain documentation of system configurations, changes, and issue resolutions. Ensure that documentation is readily available for reference and audits.
  • Training: Provide training to clinical staff and end-users on how to effectively use the Epic system. Create training materials and conduct training sessions.
  • Reporting and Analysis: Generate reports from the Epic system and analyze data to assess its performance and identify opportunities for improvement.
  • Compliance and Regulatory Oversight: Ensure that Epic system usage complies with healthcare regulations and standards, including HIPAA and Meaningful Use (MIPS/MACRA).
  • Collaboration: Collaborate with healthcare providers, administrators, and IT teams to understand their Epic needs and challenges, and work to address them.
  • Issue Resolution: Assist in identifying and troubleshooting issues related to the Epic system, working with senior analysts or IT teams to resolve problems and maintain system stability.
  • Provide on-call or after-hours support during major events, as needed.
  • Participate in upgrades, regression testing, and monthly releases.

Qualifications:

  • Active Epic certification in at least one module is mandatory
  • Technical bachelor's degree or a degree in healthcare informatics, healthcare administration, or a related field.
  • Familiarity with Epic EHR Solution and at least one other module is a plus.
  • Basic understanding of clinical workflows and healthcare operations.
  • Strong communication and interpersonal skills.
  • Problem-solving and analytical abilities.
  • Eagerness to learn and adapt to new technologies and EHR platforms.
  • Knowledge of healthcare regulations and compliance, including HIPAA.
  • Customer service orientation and a willingness to work closely with clinical staff.

Job Tags

Full time,

Similar Jobs

Apex Solutions

Videographer Job at Apex Solutions

The position requires interaction with our marketing, customer service, operations, sales, and technology teams to ensure that our website, social media, collateral, and other communications accurately reflect our brand. Our ideal candidate is full of ideas about how to...

Luxury Bath NJPA

Appointment Setter Job at Luxury Bath NJPA

 ...knack for customer service and support to join our Call Center team in Hamilton, NJ!***NO COLD CALLING OR SELLING! Just setting appointments!******This is NOT a remote position*** Responsibilities Include:-Make outbound calls to prospective customers to set... 

gusto

Application Security Tester Job at gusto

 ...philosophy . About the Role: As an Application Security Tester you will be a part of the Security Partners team at Gusto, you...  ...Security Partners team at Gusto acts as a crucial bridge between Product Development and Security, advocating for both sides to ensure... 

Applied Materials

Opto-Mechanical Engineer IV Job at Applied Materials

 ...the foundation of the global electronics industry, Applied enables the...  ...like AI and IoT. If you want to work beyond the cutting-edge,...  ...and care for you at work, at home, or wherever you may go. Learn...  ...processes to enable the handling, assembly and/or disassembly of parts,... 

Ritual

Video Editor and Content Creator Job at Ritual

About Ritual Ritual is a personal health brand that is building the future of daily essentials. Our mission is simple: we help turn healthy habits into a Ritual. We started by creating the first visible supply chain of its kind and reinventing the daily multivitamin...