Job Description

Kaniksu Community Health is a non-profit, award winning Community Health Center that provides integrated, team-based healthcare in north Idaho.

Patients consider us their partner in healthcare, over the course of their life and the spectrum of their health needs. From prevention and wellness to medical, dental, and behavioral health. From pediatric to geriatrics, we believe that quality healthcare should be accessible, approachable and affordable for everyone. Regardless of how a patient can pay, or the severity of their concerns, we help find solutions. We provide access to comprehensive and integrated multi-disciplinary services through the Patient Centered Medical Home model of care.

But we're not just invested in our patients – we're invested in our people. We know that our overall success is a combined effort and we therefore strive to provide opportunities for our employees to learn, grow and thrive. We are proud to have built a positive and engaged team with a "family" spirit. Our team members are dedicated and provide a patient centric approach to care and know exactly what we are working on and why, and how their everyday work contributes to successfully achieving this goal.

The benefits of working for KCH include:

• Medical, Dental, Vision, and Life insurance
• Education Assistance and Guided Career Pathways
• 4% 401K employer match
• In-house medical, dental, or behavioral health services
• Year round, affordable on-site childcare at KCH Kid's Club

A Kaniksu Community Health, a Triage Nurse is not just responsible for providing excellent customer service. They are committed to providing an excellent patient experience while performing essential clinical or administrative work in a fast-paced, productive environment. YOU ARE an essential team member charged with assisting patients in managing their care at Kaniksu Community Health. 

Under the direction of the KCH Director of Nursing, KCH Charge Nurse and Medical Staff Providers and as a member of the Kaniksu Community Health Patient Centered Medical Home (PCMH) Team; the Staff LPNAs a typical day as a Triage Nurse might include:

• Document communications with patient in the patient's medical record.
• Assess patient level of severity and instruct patient per triage protocols.
• Schedule appointments for patients as needed.
• Communicate patient needs or status to the provider teams as needed.
• Obtain prior authorization as needed for medications, diagnostics, referrals, etc.
• Review labs, diagnostics, etc. with patient per provider comments in the electronic medical record or per verbal direction of the provider.
• Maintain a tracking log, documenting the time a patient called and the time of response.
• Other duties as assigned.

Experience Needed to Land this Gig:

• Associates Degree in Registered Nurse or equivalent required.
• Minimum 1 year similar work or internship required. Experience in a community health center, public health or a community hospital is preferred, but not required.
• Currently licensed to practice as a RN in the State of Idaho
• Possess cognitive skills necessary to understanding medical instructions and identifying problem and offering solutions.
• Possesses light typing and computer skills
• Ability to demonstrate accuracy, proficiency and efficiency
• Demonstrate effective people skills with the ability to communicate well with patients and families utilizing tact and professionalism.

Work Schedule:

Full Time

4x10s

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