Job Description
Do you love animals (especially dogs and cats)? What about a flexible, work-from-home schedule? We are a fast-growing pet care business in need of an office manager and marketing assistant to work from their home office up to 10-15 hours per week.
Here's a brief overview of the job duties:
Client Happiness:
- Schedule and update services
- Assist current clients by phone and email
- Speak with prospective clients
- Onboard new clients
- Send survey/request reviews from clients at the end of their service
Staff Management:
- Ensure that pet sitters clock in for assignments and carry out work in a timely and professional manner
- Confirm sitters' availability and assign pet care jobs as needed
- Screen prospective sitter candidates
- Arrange job interviews with prospective sitters
- Train to conduct job interviews
- Act as a back-up pet sitter in case of emergency (will be paid separately for this)
Marketing:
- Maintain and add posts to social media
- Update Google Business page
- Create newsletters and email marketing campaigns
Requirements:
- Must like animals, and understand the love people have for their pets.
- Administrative assistant experience.
- Excellent people/customer service skills.
- Fantastic spoken and written communication skills.
- Have a home office equipped with a reliable computer and internet access, as well as a smartphone.
- Be good with time management and able to work independently.
- Be detail-oriented and highly organized.
- Excellent computer skills.
- Basic proficiency in Microsoft Outlook and Excel/Google Sheets.
- Must be able to provide professional references.
- Must be able to provide a current criminal background check upon hire.
- Live within Santa Clara County.
- High school diploma required. College degree preferred.
- Interested in long-term employment. We ask for a minimum one-year commitment.
Preferred/Relevant Skills:
- Virtual Assisting
- Familiar with CRM software
- Email Marketing via ActiveCampaign
- Canva
- Social Media Marketing
- Sales Experience
If interested, please email your resume with a description of yourself/experience and how you may be a good fit. Thanks for your interest!
Job Tags
Remote job, Part time, Work at office, Work from home, Home office, 10 hours per week, Flexible hours,