Job Description

Main Purpose of the Role:

Support the Logistics Process Manager in all facets of global & regional IT project implementations including business & systems analysis, systems design and development, business process restructuring, change management, quality assurance, best practice adherence, data auditing, training, system errors remedy, and testing.

Main Tasks:

• Conduct end user analysis with local agency to determine localization needs/process issues.
• Assist in collecting gaps in their field of expertise.
• Update AIM & Corp teams as requested.
• Receive & implement proper solutions for gaps raised from the Fit In analysis in the agency. 
• Ensure all needed resources are allocated as required in their field of expertise.
• Receive all information from local staff regarding data migration, infrastructure, EDI, local regulations, etc.
• Assist in maintaining all training material for the local implementation.
• Support all end users in their field of expertise as needed through the local implementation.
• Provide on-site expertise and exercise independent judgement in directing process implementation that is critical to successful implementation and sustainment of program business goals.
• Maintain & update best practice compliance with agencies in the area.
• Take an active role in raising business issues and contributing to solutions.
• Ability to establish and maintain positive business relationships with project manager, team members, managers, and staff in major segments of the organization.
• Highly motivated with excellent work ethic, energy, initiative and a team attitude.
• Support the regional management team in recruiting, coaching, developing and retaining employees. 

REQUIREMENTS

• B.S/B.A. degree in Business Administration, IT or CS major preferred 

• Comparable business experience; 

• Commercial/Transportation Industry Knowledge is a plus; 

• SAP experience/ knowledge in the Commercial discipline preferred. Project Management is a plus.

• EDI (Electronic Data Interchange) knowledge, E-Commerce intermediate experience, Software knowledge relevant to the Transportation and Shipping Industry, GT Nexus knowledge is a plus.

• Microsoft Word, Excel, Outlook and Power Point, Strong ability to operate multiple systems and system integrations. 

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