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Join a purpose-driven community of champions.
Position Purpose: The IT Support Supervisor will support Rosecrance by ensuring excellent customer service and providing timely end user support. This role is essential for ensuring that computer operations run smoothly, allowing end users to effectively complete their business tasks. This position will recommend and implement support policies and standards and oversee the front-line support technicians in the assigned region
Qualifications/basic job requirements:
Duties and responsibilities:
12.Serve as a member of the team, and participate in all team meetings, duties and activities as assigned. 13. Exhibit actions and makes decisions that align with the Rosecrance Code of Conduct and within the framework of the law. 14. Perform all responsibilities in compliance with the mission, vision, values, and expectations of Rosecrance. 15. Deliver exceptional internal and external customer service. 16. Serve as a role model to others and demonstrate excellent company stewardship. 17. This may not contain a comprehensive listing of activities duties or responsibilities that are required for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Pay : Flexibility based on experience
Schedule: 8-hour shifts, Primarily onsite, with occasional work from home flexibility
Benefits: Rosecrance values its employees and offers a comprehensive benefits package, including:
About Us
Rosecrance is a leading non-profit provider of comprehensive behavioral health services in the United States. With over 100 years of experience, Rosecrance is dedicated to helping individuals and families overcome substance abuse and mental health challenges. We operate a network of treatment centers and outpatient programs, offering evidence-based therapies and compassionate care to promote lasting recovery.
If you are passionate about making a difference in the lives of individuals and families affected by substance abuse and mental health disorders, we invite you to join our team at Rosecrance. Note: Only candidates selected for an interview will be contacted.
Health and Safety
Enjoy a safe and healthy work environment! As a federally funded company, Rosecrance operates under multiple licenses and accreditation agencies, requiring strict adherence to their respective laws and policies concerning employee health and safety requirements. Compliance with the company's health policies is a condition of employment.
Equal Employment Opportunity
Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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