Email Support Representative Job at Venture Smarter, San Francisco, CA

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  • Venture Smarter
  • San Francisco, CA

Job Description

**Company:** Venture Smarter

**Location:** Work From Home (Remote)

**Employment Type:** Full-Time

**Salary:** **$800 – USD 1,000 per month** (depending on experience)

**Role Overview:**

We are seeking a detail-oriented and empathetic **Email Support Representative** to join our customer service team. Your primary responsibility will be to handle customer inquiries via email, ensuring timely, accurate, and professional responses.

**Key Responsibilities:**

* Respond to customer emails promptly and professionally

* Provide accurate information and solutions to customer inquiries

* Escalate complex issues to the appropriate department when necessary

* Maintain records of customer interactions and resolutions

* Follow company guidelines and maintain a high standard of service

**Qualifications:**

* Excellent written communication skills in English

* Strong attention to detail and organizational skills

* Ability to work independently and manage time effectively

* Previous customer service or email support experience preferred

* Reliable internet connection and a quiet workspace

**Benefits:**

* Competitive monthly salary

* Flexible work schedule within set hours

* Fully remote position

* Opportunities for training and career advancement

**How to Apply:**

**Head on over to search on Google** for “**Venture Smarter**” then go to our Career page from the homepage – if you dare to aspire for better in your career!

_**** Given the high number of applications we receive, we will only respond to those who meet the qualifications for the positions applied for._

_Please note that we will not reply to job application inquiries sent to our social media accounts. All communication from us will be conducted via email._

_If you do not receive a response, you are welcome to re-apply after six months for another suitable position within our company. ****_

Venture Smarter has been featured in media outlets such as CBS News, Digital Journal, and Go Banking Rates. Check us out – you’ll know we’re the place to be.

Job Tags

Full time, Remote work, Work from home, Flexible hours,

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