Job Description
ROLE We are seeking an experienced Data Entry Operator to support the Military and Family Readiness Center (M&FRC) at Barksdale Air Force Base in Louisiana (LA). Your responsibilities will focus on providing administrative and data support to ensure accurate tracking of Transition Assistance Program (TAP) participation, timely updates to client records, and regular coordination with M&FRC staff, transitioning service members, and program facilitators in a secure federal environment.
This is a full-time opportunity in which we'll provide competitive pay, comprehensive benefits, and job stability and security.
Apply today!
RESPONSIBILITIES I. Data System Tasks - Create and update Transition Assistance Program (TAP) workshop records in the Air Force Family Integrated Results and Statistical Tracking (AFFIRST) system
- Record attendance in AFFIRST following each Pre-Separation Briefing, Transition Assistance Workshop, Veterans' Benefits Briefing, Capstone session, and two-day Goals, Plans, Success (GPS) Track
- Complete Department of Defense Form 2648 (DD Form 2648) checklist updates in the milConnect system after each major Transition Assistance Program (TAP) activity
- Maintain accountability statistics and daily tracking logs in AFFIRST
- Update client data in the virtual Military Personnel Flight (vMPF) system after services are provided
- Navigate internet-based databases relevant to TAP and client recordkeeping
II. Client Interaction Support - Contact TAP workshop participants by phone and email to confirm attendance
- Schedule clients for upcoming TAP classes or workshops using internal systems
- Communicate clearly and professionally with staff or clients, both orally and in writing
- Collaborate with diverse populations using tact, courtesy, and cultural awareness
- Assist front desk operations, phone coverage, or calendar management in rotation with Military and Family Readiness Center (M&FRC) staff
- Organize work, meet deadlines, and manage administrative responsibilities independently
- Maintain a clean, secure, and compliant workspace per Privacy Act standards
III. Workshop Preparation - Prepare classroom space for scheduled TAP-related events
- Issue and retrieve government-furnished laptops for classroom use under TAP manager supervision
- Provide and manage daily sign-up sheets for TAP classes or seminars
- Track informal visits or client calls in AFFIRST as part of workshop or service reporting
IV. Computer-Based Responsibilities - Operate Microsoft Office applications or related tools (e.g., Word, Excel, Outlook, etc.)
- Apply knowledge of office automation software to produce emails, spreadsheets, reports, or graphs
- Type accurately and work with standard office equipment to complete documents or respond to inquiries
KNOWLEDGE & SKILLS - Knowledge of military protocol, support group organizations, and understanding of family systems in a military setting
- Ability to work effectively with diverse groups
- Ability to plan, organize, and meet deadlines
- Ability to type and use various office equipment
- Strong communication skills; must be able to read, write, speak, and understand English
BACKGROUND - At least six (6) months of professional data entry experience required
- Experience and proficiency using Microsoft computer software applications required
- Experience and proficiency navigating internet-based databases required
- Experience using office automation software to create or manage documents (e.g, emails, spreadsheets, reports, databases) required
- Experience with military family systems, basic military protocol, and support networks preferred
- Experience working in a social service environment preferred
EDUCATION - Undergraduate degree preferred
LOCATION TELEWORK - Not eligible for telework
CLEARANCE - U.S. citizenship is required as it supports the U.S. federal government
CLIENT TRAVEL WORK HOURS - 40 hours
- 8 hours a day
- 5 days a week
EMPLOYMENT CLASSIFICATION - Employment Classification Eligibility — Nonexempt
RELOCATION - Not eligible for relocation benefits
****************** KMRG, LLC is an Equal Opportunity/Affirmative Action (EEO/AA) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, ancestry, national origin, age, marital or civil partnership status, mental disability, physical disability, medical condition, pregnancy, maternity status, political affiliation, military or veteran status, genetic information, traits historically associated with race, or any other basis prohibited by federal, state, and/or local law.
Other Considerations. Applicants will be subject to a background investigation. Individual’s primary workstation is located in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 100% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 100% of the time.
Job Tags
Full time, Local area, Relocation,