Job Description
At SmartBear, we believe building great software starts with quality—and we're helping our customers make that happen every day. Our solution hubs—SmartBear API Hub, SmartBear Insight Hub, and SmartBear Test Hub, featuring HaloAI, bring visibility and automation to software development, making it easier for teams to deliver high-quality software faster. SmartBear is trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including innovators like Adobe, JetBlue, FedEx, and Microsoft.
Copy Editor About The Role We are looking for a Copy Editor who knows how to simplify complexity. Someone who can see through jargon, focus on what matters, and make every word clearer and more useful.
This role sits within our Corporate Marketing team. You will partner with designers, content, product, and marketers to ensure everything we publish is consistent, credible, and easy to understand. If a sentence feels like work for the reader, you will know how to fix it.
The ideal candidate believes clarity builds trust, understands how to bring highly technical content to life, and ensures every message includes a strong, purposeful call to action.
What You Will Do: - Review and edit various content types, including growth marketing (60%), product marketing (20%), brand (10%), and web content (10%) to improve clarity, tone, and accuracy.
- Build relationships to collaborate with other writers, product managers, and designers.
- Make sure SmartBear speaks in a clear, consistent voice across every touchpoint and SmartBear's brand voice and style guidelines are maintained.
- Help teams simplify technical and complex concepts without losing precision by improving readability and flow.
- Collaborate with writers, designers, and stakeholders to move fast without sacrificing quality.
- Ensure calls to action are crisp, relevant, and aligned to audience needs
- Maintain and evolve our editorial guidelines to support the company's tone and positioning.
- Review facts, terminology, and data to build trust in every piece of content.
- Craft headlines, CTAs, and short-form copy that connect with technical audiences.
- Ensure accuracy of facts, dates, names, and statistics.
- Uphold high editorial standards.
What You Bring: - 3-5 years of proven professional editing and copywriting experience in highly technical B2B environments. Please do not apply if you do not have this experience.
- A sharp eye for grammar, structure, tone, and flow.
- A mindset focused on clarity, with proven skill simplifying technical or jargon-heavy writing.
- Proven ability to collaborate across teams and the ability to give and receive feedback productively.
- High attention to detail and a bias for clean, confident writing.
- Ability to work independently and quickly in a fast-paced environment with shifting priorities.
- The ability to always be learning and staying up-to-date on industry trends and tools.
- Experience with SEO and GEO principles.
- Exceptional command of English grammar and style.
- Attention to detail, and excellent communication and interpersonal skills.
- Strong organizational skills with the ability to manage multiple projects and deadlines.
- Ability to adapt writing style for different formats and audiences.
Bonus Experience - Background in product, journalism, English, communications, or a related field.
- Experience editing developer-focused or software documentation.
Why you should join the SmartBear crew: - You can grow your career at every level.
- We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
- We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
- We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.
- We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.
Did you know?- Our main goal at SmartBear is to make our technology-driven world a better place.
- SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
- SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
- We've won major industry(product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.
SmartBear is committed to creating an inclusive workplace for employees where all individuals are treated with respect and dignity. We are an equal opportunity employer and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, gender, disability, veteran status, sexual orientation, or any other protected status under applicable laws. We are dedicated to fostering a workplace that reflects a diversity of thought and experience as well as our values of being smart, open, driven, accountable, and curious.
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