Concierge Job at Village Green, Chicago, IL

Z2txL3A1VGlqTkc2RzhFMUJvYUlHTXprdXc9PQ==
  • Village Green
  • Chicago, IL

Job Description



 

VILLAGE GREEN

Founded in 1919,  Village Green  is a diverse, people-first organization that has consistently contributed to its multi-year recognition as a Great Place to Work, Top Workplace, and Best Workplace in Multifamily, among other designations. We believe the accomplishments of any company are those of its people. As a result, all our associates receive the tools, training, resources, and opportunity to excel and become leaders in the industry. A career with Village Green is a vital investment in your future.

Village Green seeks a dynamic and experienced Concierge. As a key team member, you will uphold the highest standards of service and excellence, delivering an unparalleled experience for our clients. 

Our 100-year history  makes us one of the oldest and most experienced management companies, and we have room to grow within the rising apartment industry. 

Pay: $18.00 -$20 hourly plus bonus

Schedule: 

  • Monday- Off
  • Tuesday & Wednesday, 11 pm - 7 am
  • Thursday- Off
  • Friday & Saturday, 11 am - 7 pm

Job Description



The Concierge ​is committed to resident satisfaction in the apartment community. This position will assist in the daily workflow to ensure that all events, service requests ​are handled quickly and professionally. The position operates on a 24/7 basis in some locations, and specifically evening shifts in other locations. (The shifts are customized as required by each site.) Basic responsibilities will fill the role of hospitality ambassador at the site, as the concierge is the first point of contact for residents, visitors, prospects and vendors. ​The ideal candidate for the position will be enthusiastic, outgoing with an excellent customer service mindset. This position is to satisfy resident’s requests, questions and needs, serve as a liaison to the Management office, assist in renting apartments (to include information, tours, taking calls) when the leasing office is closed or needs dictate. 

Qualifications



ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES

  •  Welcomes residents and guests in a courteous and friendly manner as they enter the building
  • Communicates to the residents regularly via resident newsletters and social media
  •  Become familiar and provide recommendations to residents on community attractions and local amenities when requested.
  • Participates in event marketing
  • Provides brochures, floor plans and other collateral to clients
  • Completes guest cards, provides mini-tours and acts on leasing behalf during off-hours
  • Retrieves packages for residents
  • Provides refreshments to residents and guests
  • Maintains Concierge Binder
  •  Keeps front lobby stocked with magazines, collateral, maps, transportation schedules, menus, etc as described in the binder layout
  • Maintains a clean and orderly front desk, lobby area, and storage closets were applicable
  •  Prepares incident reports and correlating documentation
  •  Adheres to established policies related to fair housing
  • Communicates with co-workers, management, residents, vendors, and all outside contacts in a courteous and professional manner
  • Maintains confidentiality of co-workers, management, owners, past and current residents, vendors, and all outside contacts

REQUIREMENTS

  • Must have minimum one year of college, social media skills, customer service, and writing skills
  • Must have the availability to work a flexible schedule any day of the week
  • Strong organizational and time management skills
  • Ability to communicate effectively both verbally and written
  • Ability to resolve minor problems while maintaining a friendly and professional manner
  • Must be team-oriented

Additional Information



We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. Our locations are drug-free and pre-employment drug tests and physicals are required. Background checks are also required before employment begins. 

We offer an outstanding benefits package including...
- 401K, with a match!!!!
- Medical
- Dental
- Vision
- Bonus program

 

Job Tags

Hourly pay, Full time, Work at office, Local area, Flexible hours, Shift work, Afternoon shift,

Similar Jobs

Royal Caribbean Group

Crew Relations Specialist Job at Royal Caribbean Group

 ...members and provides reports for each voyage. Coordinates the crew emergency plan numbers. Assists the Crew Administrator with Crew Immigration/Customs with specific duties during the sign-on & sign-off process. This includes assigning name badges and cabin keys at sign-on... 

Techtic Technolab Pvt Ltd.

Shopify Developer Job at Techtic Technolab Pvt Ltd.

# Develop, customize, and maintain Shopify themes using Liquid, HTML, CSS, and JavaScript. # Take an AI-first approach to optimize development workflows, automation, and client solutions. # Translate business requirements into high-quality eCommerce solutions. #... 

OH LEADERSHIP LLC

Experienced PA/NP - Urgent Care Job at OH LEADERSHIP LLC

 ...Job Summary Functions independently in the primary care office setting in collaboration with a supervising physician. Includes Family Medicine, Internal Medicine, Pediatrics, and Womens Health settings. Provides care that may be longitudinal, and is responsible for... 

Lorem Inc.

Junior Marketing Associate Job at Lorem Inc.

 ...The position at our company is an entry-level position so no direct experience is necessary. We believe that hard work, a student mentality, and exceptional communication skills are all that someone needs to be successful in our firm. Training will be provided in multiple... 

Adore Me

Fabric & Materials Sourcing Manager Job at Adore Me

Adore Me is a disruptive e-commerce startup revolutionizing the lingerie industry by creating fast-fashion, affordable, inclusive intimates you could say were the online Zara of lingerie. Adore Me is ranked #9 on Crains Fast 50 list of fastest-growing companies in ...