Job Description

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Exempt

Schedule Details:

Monday through Friday

Scheduled Hours:

7am - 4:30pm

Shift:

Hours:

40

Cost Center:

10030 - 4400 Social Services

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Provides assessment of patients/families and their adaptation to patient’s illness. Provides counseling as needed and ensures maximum patient participation in plans for discharge and recovery. Identifies system or discharge problems and develops discharge plans and presents options to patients. Assessment of all potential cases of abuse: child, elderly, disabled and/or domestic violence.

Hiring Range:

$58,115.20 - $104,624.00

Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations.

I. Major Responsibilities:

1. Provides clinical service to patients and their families through individual, family or group work, such as biopsychosocial assessment, crises intervention, treatment planning and counseling relative to medical conditions.
2. Identifies clinical resources and make referrals when necessary.
3. Collaborates with physicians, care coordinators, discharge planners, and other health care professionals to identify barriers to discharge or treatment and help resolve these issues with patients, families or external sources.
4. Advocates for patients and families as they negotiate the health care system so that effective care, treatment and planning may occur.
5. Documents all information obtained in evaluation, assessment, consultation, referral and disposition to comply with regulatory requirements, as well as ensuring best possible patient outcome.
6. Utilizes the language of the current DSM-IV-TR to establish comprehensive diagnostic evaluations and subsequent planning and treatment.

Standard Staffing Level Responsibilities:

1. Complies with established departmental policies, procedures and objectives.
2. Attends variety of meetings, conferences, seminars as required or directed.
3. Demonstrates use of Quality Improvement in daily operations.
4. Complies with all health and safety regulations and requirements.
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
6. Maintains, regular, reliable, and predictable attendance.
7. Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education:
Required:
1. Master’s Degree in Social Work.
2. Current Massachusetts Licensed Clinical Social Worker (LCSW) licensure.

Experience/Skills:
Required:
1. Demonstrated ability in psychosocial assessment, knowledge of community resources, crisis intervention skills, ability in discharge planning, and ability to work with a multidisciplinary team.
2. Data compilation and analysis skills.
3. Excellent written and communications skills.
4. Basic computer skills.

Preferred:
1. One to three years of Social Work experience.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies, including age-specific competencies and their measurements, will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:

Position requires work indoors most often in an office environment. However, work may also include monitoring patients’ movements and activities resulting in the need for rapid physical response to unsafe patient movements. This includes standing, walking, running, reaching, bending, lifting and stooping.

ADDENDUM FOR CLINICAL SOCIAL WORKER LCSW IN PALLIATIVE CARE

Position Summary:

Collaborates as a member of inter-disciplinary treatment team for the development and delivery of treatment plan and discharge plans for palliative care patients. Performs a variety of duties involving patient assessment, emotional support, family meetings, bereavement support, and complex care transitions.

Major Responsibilities:
1. Conducts intake interviews with patients and families to develop psychosocial evaluations.
2. Participates in team planning of treatment during initial interview and family meetings for goal setting and care planning. Coordinates discharge planning for own case load. Plays key role in case management. Collaborates with outpatient providers to coordinate treatment and discharge planning.
3. Provide liaison function between palliative care team and social service, care coordination and patient representative departments. Provide liaison function between palliative care team and community hospice, home care agencies, long-term care facilities, government agencies, and other community services as needed. Develop referral network as directed.
4. Attend weekly interdisciplinary team meetings and contributes to cases and teaching. Teaches students, residents and fellows in palliative care concepts during bedside rounds, scheduled didactics and clinical rotations. Provide training and continuing education for staff.

Difference in Qualifications:
Experience Required:
1. Minimum of 2 years clinical experience in hospital, long-term care or hospice setting.
2. Must possess or actively work toward Palliative Care certification by National Association of Social Workers upon hire.

ADDENDUM FOR FORMER PRIMARY BEHAVIORAL HEALTH CONSULTANT SW POSITION IN MEDICAL GROUP

Position Summary:

Performs a variety of duties focused on integrated behavioral health care, and care coordination/management within the primary care setting. As a member of the Primary Care team provides services including but not limited to: consultation, brief assessment and intervention, care coordination, and individual, family, and group brief psychotherapy and behavioral health interventions with children, adolescents, and adults. Works closely with resources in the community and refers patients to those resources as required.

Major Responsibilities:

• Performs brief (typically 30 minutes or less) assessments of patients with mental health, substance abuse, and health behavior change needs.
• Provides brief, evidence-based, behavioral interventions for primary care patients (children, adolescents, and adults) and families with psychiatric, substance abuse, and social needs, to improve adjustment, coping, and management of medical conditions. May provide brief mental health assessment, treatment, and/or referral to specialty mental health services in accordance with the treatment guidelines. Provides interventions that are culturally sensitive, strength focused, and evidence based.
• Coordinates patient care including, but not limited to follow up with patients discharged from medical and psychiatric hospitalization and referral (with follow up) to specialty mental health care. Consults with PCP team on various medical, behavioral health, psychosocial, patient care and coordination of services issues.
• Maintains same-day and next-day availability for patients in need of primary care behavioral health services. Provides patient education regarding symptoms and diagnosis.
• Documents patient visit and patient care and treatment decisions in the medical record.
• Provides occasional patient care at patient’s home or in the hospital as required.
• May participate as a member of the health center faculty in the education of fellows, residents, and students, as well as faculty meetings.

Difference in Qualifications

Experience/Education:

• Preferred: Bi-lingual in Spanish and English.

IV. Physical Demands and Environmental Conditions

Work is considered sedentary. Position requires work indoors in a normal office and patient care environment. Travel between clinic sites, meetings, and ability to see patients in their homes or other settings as needed.

ADDENDUM FOR CLINICAL SUPERVISION OF LICENSED ELIGIBLE EMPLOYEES (LMHC, LCSW) IN CRISIS INTERVENTION SPECIALIST ROLE.

Position Summary:

Performs a variety of duties including focused clinical supervision of social work students as well as EMH staff who are either working toward licensure or independent licensure and/or are licensed eligible. As a member of the Primary Care team provides services including but not limited to meeting with staff/students for supervision regarding assessment and intervention, care coordination, and individual, family, and group brief psychotherapy and behavioral health interventions with children, adolescents, and adults. Works closely with the Nurse Manager and resources in the community to recruit and retain students and qualified staff.

Major Responsibilities:

• Provides clinical supervision to Students who are working towards an advanced degree in the field.
• Provides clinical supervision to Employees who are license eligible.
• Assists the Nurse Manager as a point of contact with local Social Work programs as part of a feeder system for students training with a goal of developing and retaining students who are interested in continuing to work in EMH post training.

ADDENDUM FOR CLINICAL SOCIAL WORKER LICSW POSITION IN TRANSPLANT SERVICES

Difference in Qualifications

Experience/Education - Required:

• Employees must become a Certified Clinical Transplant Social Worker (CCTSW) within three years from date of hire into the Clinical Social Worker LICSW position in Transplant Services.

Preferred:

• None

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

Job Tags

Full time, Work experience placement, Work at office, Local area, Immediate start, Relocation package, Monday to Friday, Shift work,

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