Leader primarily responsible for the business office operations of the community.Responsible for attracting, engaging, developing and retaining the community associates necessary to provide high quality care and personalized services to our residents, while minimizing the use of premium labor (in conjunction with HR department in a CCRC).Supports Executive Director in driving profitable growth and complying with operational processes and regulatory requirements.Ensures effective communication with associates, residents, families, vendors and other visitors to the community.Ensures that residents are properly billed for services provided and leads the timely collection of receivables.Responsible for overseeing payroll process to ensure that associates are paid correctly.Ensures that vendor invoices for goods or services to the community are billed appropriately and are processed for payment on a timely basis. Supports an inclusive community culture.Associates degree (A. A.) or equivalent from two-year college or technical school required; or additional years of experience can be substituted for the education requirement on a year-for-year basis. Minimum of three years related experience and/or training. Previous managerial and office setting experience preferred.May also directly supervise another department.Brookdale is an equal opportunity employer and a drug-free workplace.Senior Living Community Office ManagerMust Have Experience with Leadership, Onboarding New Hires, Talent Acquisition, AP, AR, Credentialing Verification, Labor LawsRecognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for DiversityEnsures effective communication with associates, residents, families, vendors and other visitors to the community.Ensures that residents are properly billed for services provided and leads the timely collection of receivables.Responsible for overseeing payroll process to ensure that associates are paid correctly.Ensures that vendor invoices for goods or services to the community are billed appropriately and are processed for payment on a timely basis.Supports an inclusive community cultureMake Lives Better Including Your Own.If you want to work in an environment where you can become your best possible self, join us! Youll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.Full Time Benefits EligibilityPaid Time OffPaid holidaysCompany provided life insuranceAdoption benefitDisability (short and long term)Flexible Spending AccountsHealth Savings AccountOptional life and dependent life insuranceOptional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal planTuition reimbursementBase pay in range will be determined by applicants skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the companys 401(k) program.Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.The application window is anticipated to close within 30 days of the date of the posting.
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