BDC/ Internet Appointment setter Job at Puente Hills Hyundai, City of Industry, CA

amsrMHJaUGxoOUc3SE1FekE0K0RHOFBwdWc9PQ==
  • Puente Hills Hyundai
  • City of Industry, CA

Job Description

Job Description

BDC/Internet Appointment setter will be responsible for handling all incoming phone calls and internet leads, as well as confirming sales appointments and performing long-term follow-up on all unsold customers (e.g., internet leads, showroom visits, and incoming calls). BDC Representatives will strive to generate repeat business by reaching out to current customers and ensuring complete satisfaction in ownership, as well as in marketing efforts by accurately obtaining and logging customer sources.

Requirements of the Business Development Center Representative (BDC) are:

  • Open Availability

  • Previous phone experience (Customer Service, Sales, Telemarketing)

    Please do not apply if you do meet the 2 above referenced requirements.

    Responsibilities:

  • Respond to internet inquiries and sales calls with courtesy, accuracy, and professionalism.

  • Promptly and accurately enter all customer inquiry data into the CRM VinSolutions.

  • Generate sales appointments for customers to meet with Sales Team.

  • Conduct phone surveys to assess customer wants and needs.

  • Effectively utilize lead management tools.

  • Work our VIP Lease Retention list provided by VinSolutions.

  • Learn and have full knowledge of manufacturer brands, models, features, options, etc

  • Provide the highest degree of customer satisfaction.

    PLEASE NOTE The position being offered is full time

    The Right Candidate will:

  • Have prior automotive BDC experience (Helpful, but not required)

  • Prior experience working with customers and providing an exceptional experience

  • Professional appearance and work ethic

  • Excellent attendance

  • Outgoing personality with expertise at developing relationships (i.e., a "people person")

    Job Type: Full-time

    COMPENSATION

  • Hourly rate + overtime (when needed)

  • Month End Bonuses

  • Appointment show bonuses

  • Appointment sold bonuses

Job Tags

Hourly pay, Full time,

Similar Jobs

The Fort Pontchartrain a Wyndham Hotel

Director of Sales and Marketing Job at The Fort Pontchartrain a Wyndham Hotel

 ...POSITION SUMMARY: The Director of Sales and Marketing is responsible for the daily sales efforts and is responsible for the overall positioning of the hotel, brand communication and the development of customers for the property including, Rooms, Dining Outlets, and Events... 

Piedmont Acquisitions

Marketing Associate - Entry Level Job at Piedmont Acquisitions

 ...environments that aim to drive sales at a local level. Responsibilities: Engage with...  ...No prior experience is required, full training will be provided. Excellent...  ...equivalent required What We Offer: Paid Training Opportunity for advancement into... 

Love's Travel Stops & Country Stores

Natural Gas Service Technician Job at Love's Travel Stops & Country Stores

 ...specializing in clean fuel products such as Compressed Natural Gas (CNG), Renewable Natural Gas (RNG), Hydrogen Fuel, Renewable Diesel...  ...SUMMARY OF POSITION: As a Natural Gas Service Technician your primary responsibility is to maintain, adjust, diagnose, and... 

TELUS International AI Inc.

Media Search Analyst Mexico-Spanish(MX) Job at TELUS International AI Inc.

Media Search Analyst - An exciting work from home opportunity related to Music, Video App Store and HomePod! We offer a flexible schedule...  ...are the main requirements for the job? Fluency in English & Spanish is essential You must be living in Mexico for a minimum of... 

Vicor Corporation

Sr Embedded Firmware Engineer Job at Vicor Corporation

 ...Job Summary Qualified candidate will be part of the embedded firmware development team, with responsibility to develop firmware,...  ...support system optimization and collaborate with hardware and test engineers to align firmware with product requirements. This...