Job Description
BDC/Internet Appointment setter will be responsible for handling all incoming phone calls and internet leads, as well as confirming sales appointments and performing long-term follow-up on all unsold customers (e.g., internet leads, showroom visits, and incoming calls). BDC Representatives will strive to generate repeat business by reaching out to current customers and ensuring complete satisfaction in ownership, as well as in marketing efforts by accurately obtaining and logging customer sources.
Requirements of the Business Development Center Representative (BDC) are:
Open Availability
Previous phone experience (Customer Service, Sales, Telemarketing)
Please do not apply if you do meet the 2 above referenced requirements.
Responsibilities:
Respond to internet inquiries and sales calls with courtesy, accuracy, and professionalism.
Promptly and accurately enter all customer inquiry data into the CRM VinSolutions.
Generate sales appointments for customers to meet with Sales Team.
Conduct phone surveys to assess customer wants and needs.
Effectively utilize lead management tools.
Work our VIP Lease Retention list provided by VinSolutions.
Learn and have full knowledge of manufacturer brands, models, features, options, etc
Provide the highest degree of customer satisfaction.
PLEASE NOTE The position being offered is full time
The Right Candidate will:
Have prior automotive BDC experience (Helpful, but not required)
Prior experience working with customers and providing an exceptional experience
Professional appearance and work ethic
Excellent attendance
Outgoing personality with expertise at developing relationships (i.e., a "people person")
Job Type: Full-time
COMPENSATION
Hourly rate + overtime (when needed)
Month End Bonuses
Appointment show bonuses
Appointment sold bonuses
...risks covered when it comes to protecting businesses. Your Team Youll be part of a dedicated insurance team serving the natural resources sector. Allianz Commercial provides flexible and tailored solutions to the most demanding insurance challenges, including...
...We are seeking a highly organized and proactive Office Administrator to join our team at Giant Pumpkin Co., Ltd. The ideal candidate will ensure smooth day-to-day office operations, maintain the office environment, provide administrative support to the executive team,...
...respectful environment. Responsibilities: Provide supervision and guidance in the home and community as needed Support the teen with daily routines, organization, and emotional regulation Assist with social skills development and help manage frustration or...
Position Title: Cashier Department: Front End Supervisor: Front End Manager FLSA: Full-Time/Part Time, Hourly, 6-8 Hour Shift, Union Restaurant Depot is a wholesale cash-and-carry foodservice distributor. Our mission is to provide our customers with Savings...
**Customer Service/Call Center Specialist | $20/hr | Pasadena, CA | 6-Month Temp Assignment****Fluent in Spanish? Great with people? Let's turn your customer service skills into your next big opportunity!**Kelly Services is looking for a **bilingual (Spanish/English)...